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This policy was
last revised on August 10, 2007. Please review this
Privacy Statement periodically as we may update it from
time to time.
Your trust and satisfaction is of the utmost importance
to us at MangoRoad. Because we respect your privacy, we
have established policies that are intended to ensure
your personal information is handled in a safe and
responsible manner.
General Security
Information
Mango Road's servers are hosted in a
secure network facility that has been certified to fully
comply with the 2005 Federally mandated Payment Card
Industry (PCI) Data Security Standards for network,
credit card and customer
information protection. In addition, our data
center has been certified through audit to be fully
compliant with the VISA CISP (Cardholder
Information Security Program) and MasterCard SDP (Site
Data Protection) programs. These programs provide a
solid operating framework to reduce the probability of
fraud through theft of cardholder data and compliance is
mandated by credit card associations.
Our data center's
sophisticated security
systems include 24/7 monitoring, professionally
certified security personnel, and advanced dual
authentication access protocols. These security systems
are audited annually and certified as required by VISA's
CISP security standards.
For your protection, we permanently delete credit card numbers from our server once an order is
completed and closed. NO record of your credit card
number is permanently stored by Mango Road in any form.
All hard copies of documents containing customer
personal information are shredded upon completion of
your order.
Mango Road has made every attempt to
install the appropriate security measures on our website
and in our hosting servers to protect against the loss,
misuse or alteration of information that we have
collected from you. Our company has undergone a through
authentication process by Thawte, Inc. one of the
largest international providers of Secure Socket Layer
(SSL) Certificates.
Click on the Thawte Secure Site seal above to obtain more information
about Mango Road's Secure Sockets Layer (SSL)
communication certification and company validation by
Thawte, Inc.
Payment Security
During the checkout process, you will be asked to
provide personal and payment information. This is done
to protect you from identity theft fraud as well as to
protect Mango Road. When we transfer and receive this
sensitive information, we will redirect you to a secure
server. During this process you will see either a solid
key icon or a locked padlock icon at the lower portion
of your browser window. If your browser is configured to
do so, a dialog box will alert you that you are entering
a security area and will ask if you want to view secure
data. These steps are are your assurance that your
information is being securely handled via a technology
called Secure Sockets Layer (SSL). Mango Road uses a
dedicated SSL key and does not share this service with
other merchants. Our checkout and payment processes use a third party secure
payment processing provided by VeriSign. Credit
card and personal details are dual encrypted in our store
database during the transaction and are further encrypted when
your data is transmitted
over the Internet from our servers to VeriSign, Inc.. Credit card
information is erased from Mango Road's servers as soon as the order is
closed. No personal financial
data are retained on the Mango Road's servers or in any
local database. Please click on the VeriSign
Secured animated seal in the right navigation bar to
verify our certification of this service.
Please note that e-mail is not encrypted and is not
considered a secure means of transmitting credit card
numbers. Mangoroad will never ask for personal or
financial information to be transmitted in that manner.
Information we may collect
When you visit our Web site, our Web server
automatically collects the following information: a)
your Internet service provider’s address, b) the
referring URL and, c) information on the pages you
access on our site. This information does not identify
you personally.
We also collect personally identifying information that
you willingly provide, such as survey information and
information you provide when you make a purchase,
register your e-mail address or sign-up for sweepstakes
or contests.
MangoRoad.com does not retain your credit
card information in our database.
How we use that information
The information we collect is used:
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to generally improve the content and layout our Web
site
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to improve the shopping experience for our customers
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to notify you about updates to our Web site
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to contact you for marketing purposes (with your
approval)
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with your permission, shared with other
organizations for marketing purposes
Personal information that you provide will be added to
our customer file. If you agree, you may receive
periodic e-mail, mailings or other contact from us with
information on new products and services, discounts,
special promotions or upcoming events that we offer. If
you do not wish to receive such correspondence in the
future, please
Click Here
to remove yourself from our customer
file, or, click on the "opt-out" link on any e-mail you
receive from us.
Please note that when you make a purchase
and provide us with your e-mail address, we may send you
confirmation of your order via e-mail even if you have
chosen not to receive future email from us about our
products and services. We may also contact you by mail
or telephone if we have questions about your order.
In some instances, we use third party companies to help
us to: (1) provide our products and services to you; (2)
assist us in managing customer information; (3) fulfill
promotions; and, (4) communicate with you. Some of these
vendors are given access to some or all of the
information that you provide to us, including your
e-mail address and may collect some information on our
behalf.
These vendors are contractually restricted from using
your information in any manner, other than in helping us
to provide you with the products and services available
from Mango Road.
We may share information with governmental agencies or
other companies assisting us in fraud prevention or
investigation. We may do so when: (1) permitted or
required by law; or, (2) trying to protect against or
prevent actual or potential fraud or unauthorized
transactions; or, (3) investigating fraud which has
already taken place. The information is not provided to
these companies for marketing purposes.
Links to Third Party Sites
Our Site contains links to other Internet
sites owned by third parties. Your use of each of those
sites is subject to the conditions, if any, that each of
those sites has posted. We have no control over sites
that are not ours and we are not responsible for any
changes to or content on them. Our inclusion on our
sites of any third party content or a link to a third
party site is not an endorsement of that content or
third party site.
Your correspondence or related activities
with third parties, including payment transactions and
goods delivery transactions, are solely between you and
that third party. You agree that Mango Road,
LLC/mangoroad.com will not be responsible or liable for
any loss or damage of any sort incurred as the result of
any of your transactions with third parties. Any
questions, complaints or claims related to any product
or service should be directed to the appropriate vendor.
If you make a purchase from another Merchant or Shopping
Portal Site with a link originating from the Mango Road
website or a Merchant catalog or website offering Mango
Road product, the information you provide to that
Merchant, such as your credit card number and contact
information, is provided to the Merchant and not to
Mango Road. If you do not advise them to the contrary,
you should know that the Third Party Merchant may share
your name and postal and email addresses with third
parties, including Mango Road. You should also know that
these Merchants have their own privacy and data
collection practices and are not covered by the Mango
Road privacy statement.
Merchants on the Mango Road website and those Merchants,
who send catalogs or host websites linking to or
offering Mango Road products for sale, have separate
privacy and data collection practices. We have no
control over and therefore no responsibility or
liability for these independent policies. For more
information regarding Mango Road Merchants or other
Merchants who send catalogs or host websites "presented
by" Mango Road and their privacy policies, please see
the Merchant’s home page and click on their Information
link or review the customer service section of any
catalog you may receive from the Merchant.
Changes to this
privacy statement
If our information practices change at some time in the
future we will post the policy changes on the privacy
page of our Web site to notify you of these changes. You
should check our Web site periodically for more
information on how we use the data we collect.
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